Privacy Policy

Last updated: 15/05/2026

Business Name: Quiet Spaces
Owner: Breeahn Muller
Website:
www.quietspaces.com.au
Contact:
hello@quietspaces.com.au

Quiet Spaces is committed to protecting your privacy and handling personal information with care, respect, and transparency.

This Privacy Policy explains what information may be collected, how it is used, and how it is protected when you use this website, book services, download resources, or engage with Quiet Spaces.

By using this website or engaging with Quiet Spaces services, you agree to the terms outlined below.

1. Information We Collect

1.1 Information You Provide Directly

This may include:

  • name

  • email address

  • phone number

  • booking information

  • coaching intake responses

  • forms or enquiry submissions

  • resource download information

  • consent preferences relating to AI-assisted summaries or communication

For family coaching, information may also include details relating to children, parents, caregivers, or family support needs.

1.2 Payment Information

Payments are processed securely through trusted third-party providers such as Stripe, PayPal, or Square.

Quiet Spaces does not store or have direct access to your payment card details.

1.3 Automatic Website Information

When visiting this website, certain information may be collected automatically through Squarespace and related tools, including:

  • IP address

  • browser type

  • device type

  • pages visited

  • time spent on the website

  • cookies and usage data

This information helps improve website functionality, performance, and user experience.

1.4 Email & Resource Information

If you sign up for newsletters, downloads, or free resources, Quiet Spaces may collect:

  • name

  • email address

  • resource download details

  • communication preferences

You may unsubscribe from emails at any time.

2. How Information Is Used

Information may be used to:

  • provide coaching and support services

  • manage bookings and scheduling

  • communicate regarding sessions or enquiries

  • provide requested resources or updates

  • create session summaries (with consent)

  • maintain secure business records

  • improve website functionality and services

  • meet legal and administrative obligations

Quiet Spaces does not sell, rent, or trade personal information.

3. AI-Assisted Notes & Session Summaries

With consent, secure AI tools may occasionally be used to help organise coaching notes or create written summaries.

AI may be used to:

  • identify themes

  • support reflection and learning

  • organise session information clearly

Only relevant information is used, and care is taken to minimise identifying details wherever possible.

Consent for AI-assisted summaries may be withdrawn at any time by contacting hello@quietspaces.com.au.

Coaching services remain available regardless of whether consent for AI use is provided.

4. Confidentiality & Sharing of Information

Personal information is treated confidentially and shared only when:

  • written consent is provided

  • required by law

  • there are concerns regarding safety or risk of harm

  • limited non-identifying information is discussed for professional supervision or support

  • information is required by trusted third-party services used for business operations

Quiet Spaces may use trusted third-party services including:

  • Squarespace

  • Acuity Scheduling

  • Stripe, PayPal, or Square

  • email marketing providers

  • secure cloud storage services

  • secure AI tools (with consent)

These services maintain their own privacy and security practices.

5. Cookies

This website uses cookies and related technologies to:

  • keep the website functioning properly

  • improve performance and user experience

  • understand website usage and traffic patterns

You may disable cookies through your browser settings, though some website features may not function correctly.

6. Data Storage & Security

Personal information is stored using reputable digital platforms with appropriate security measures, including encryption and access controls where available.

Information is retained only for as long as necessary to:

  • provide services

  • maintain accurate business records

  • meet legal or administrative obligations

You may request deletion of your personal information where legally appropriate.

7. Your Rights

You have the right to:

  • access personal information held about you

  • request corrections to inaccurate information

  • withdraw consent for emails or AI-assisted summaries

  • request deletion of information where appropriate

  • raise concerns regarding privacy practices

To make a request, please contact:
📧
hello@quietspaces.com.au

8. Children’s Privacy

Family coaching may involve information relating to children or young people.

Quiet Spaces works collaboratively with parents and caregivers and aims to handle children’s information with care, respect, and appropriate confidentiality boundaries.

This website is not intended for children to independently provide personal information without parent or caregiver involvement.

9. International Users

If accessing this website from outside Australia, you understand that information may be processed in Australia or through third-party services operating internationally.

10. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in services, technology, or legal requirements.

The “Last updated” date at the top of this page reflects the most recent version.

11. Contact

For questions or concerns relating to privacy, please contact:

📧 hello@quietspaces.com.au

Calm is built slowly through safety, understanding, connection, and practical support.