Terms of Service
Last updated: 15/05/2026
Business Name: Quiet Spaces
Owner: Breeahn Muller
Website: www.quietspaces.com.au
Contact: hello@quietspaces.com.au
1. Introduction
Welcome to Quiet Spaces.
These Terms outline the conditions under which coaching services, family support, workshops, resources, and digital content are offered through Quiet Spaces.
By using this website or booking a service, you agree to these Terms.
If you have any questions, you are always welcome to reach out.
2. Nature of Coaching
Quiet Spaces offers ADHD-informed coaching and support for adults, parents, children, and families.
Coaching is a collaborative and supportive process focused on:
understanding patterns and challenges
emotional regulation
executive functioning
communication
routines and systems
creating more sustainable ways of functioning in everyday life
Please note:
Coaching is not medical, psychological, psychiatric, or therapeutic treatment.
Quiet Spaces does not diagnose, treat, or cure ADHD or mental health conditions.
Coaching is not a crisis or emergency support service.
Clients remain responsible for their own wellbeing, choices, and decisions.
Where appropriate, clients may be encouraged to seek support from qualified medical or mental health professionals.
3. Family & Child Coaching
Family coaching may involve parents, caregivers, children, teens, or family sessions depending on individual needs and what is agreed upon together.
Parents or caregivers remain responsible for the care, supervision, and wellbeing of their child at all times.
Quiet Spaces aims to create a supportive and respectful environment for children and young people. Coaching is collaborative in nature and works best where families are open to participation and communication throughout the process.
Where appropriate, confidentiality boundaries with children and teens will be discussed together to support trust, safety, and healthy communication within the family system.
4. Bookings, Payments & Cancellations
Bookings
Sessions are booked through approved booking platforms or by direct arrangement.
Payments
Payment is required at the time of booking unless otherwise arranged.
Refunds
Coaching fees are non-refundable.
Cancellations & Rescheduling
Sessions may be rescheduled or cancelled with at least 24 hours’ notice.
Cancellations within 24 hours may be charged in full.
Genuine emergencies will always be approached with care and understanding.
5. Confidentiality & Privacy
Personal information shared during coaching is treated with care and respect and stored securely.
Information shared in sessions will remain confidential except where:
required by law
there are concerns about safety or risk of harm
written consent is provided
limited non-identifying information is discussed for professional supervision or support
For child and family coaching, confidentiality boundaries will be discussed collaboratively to support trust, safety, and appropriate communication between parents, caregivers, and children.
6. AI-Assisted Notes & Session Summaries
With consent, secure AI tools may occasionally be used to help organise session notes or create brief written summaries.
AI may be used to:
clarify themes
support reflection and learning
organise information discussed during sessions
Clients may withdraw consent at any time by contacting hello@quietspaces.com.au.
If consent is not provided, coaching continues as normal without AI-generated summaries.
7. Client Responsibilities
Clients are encouraged to:
participate openly and respectfully
communicate where possible about concerns or changes
seek appropriate medical or mental health support when needed
take responsibility for their own wellbeing and decisions
Quiet Spaces reserves the right to discontinue services where behaviour becomes unsafe, abusive, or inappropriate.
8. Website Content & Resources
All content on this website, including resources, downloads, guides, and written material, remains the intellectual property of Quiet Spaces unless otherwise stated.
Resources are provided for personal use only and may not be copied, reproduced, distributed, modified, or resold without written permission.
9. Third-Party Services
Quiet Spaces may use trusted third-party platforms and services including:
Squarespace
Acuity Scheduling
Stripe or PayPal
email providers
secure AI tools (with consent)
These services maintain their own privacy policies and security practices.
10. Limitation of Liability
While Quiet Spaces aims to provide thoughtful and supportive coaching services, outcomes cannot be guaranteed.
To the fullest extent permitted by Australian law, Quiet Spaces is not liable for indirect, incidental, or consequential loss or damage arising from the use of coaching services, website content, resources, or third-party platforms.
Any liability is limited to the amount paid for the relevant service.
11. Governing Law
These Terms are governed by the laws of Victoria, Australia.
12. Updates to These Terms
These Terms may be updated from time to time.
The date at the top of this page reflects the most recent version.
13. Contact
For questions or concerns, please contact: